Refund policy

Returns

We accept returns within 30 days of delivery. Items must be unused, in their original condition, and in their original packaging.

How to start a return

Contact us through our Contact page with your order number and the item you would like to return. We will reply with return instructions. Please do not send items back without contacting us first.

Return shipping

Return shipping costs are the customer's responsibility for all items, including large furniture pieces, unless the item arrived damaged, defective, or incorrect — in those cases we cover it. For large furniture, return shipping can be significant, so we recommend contacting us first: we will help you find the most economical option before you ship anything back.

Refunds

Once we receive and inspect your return, we will refund the purchase price to your original payment method. Your bank or card issuer may need additional business days to post the refund.

Damaged, defective, or incorrect items

If your item arrives damaged or defective, or you received the wrong item, contact us within 7 days of delivery with photos. We will send a replacement or issue a full refund, including shipping.